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Spirit of Chicago Cruises 159

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Frequently Asked Questions

Can I purchase tickets online? +

For parties of 19 guests or less, tickets are available for online purchase. We ask that groups of 20 or more contact us so one of our event coordinators can assist with your event.

How do you accommodate for food allergies? +

Our vessels do not permit any outside food, however, for specific dietary requests, please call us to ensure we are able to accommodate your concerns.

While we do our best by trying to offer gluten and allergy free products as well as gluten sensitive menu items, we openly handle several allergens throughout our galleys. While we take precautions to keep ingredients separate, we cannot guarantee a gluten free environment. We do not have separate prep surfaces, cook tops or equipment. Our chefs prepare and cook in common areas with shared equipment, therefore the items may come in contact with other food products.

Is my boat wheelchair accessible? +

The majority of our fleet decks and restrooms are able to accommodate most standard-sized wheelchairs. We ask that for specific accessibility concerns you please call the local Hornblower number and ensure that you are seated on an accessible deck.

What happens in inclement weather? +

Our cruises take place rain or shine. However, in the rare event that the Coast Guard prohibits cruises due to inclement weather, our staff will contact you directly to make other arrangements.

What is your cancellation policy? +

- Cruise tickets are non-refundable, however, we do allow guests of parties 19 or fewer to reschedule their cruise at no extra charge, provided at least seven days advance notice is given.
-A rebooking fee will be incurred by guests who are unable to provide the minimum of seven days notice. For Lunch and Moonlight Cruises, rebooking fees are $15 per person. For Dinner Cruises, rebooking fees are $25 per person. The cruise will hold the balance of your payment on your account to be applied towards a future cruise booked within the next year.
- All Holiday & Special Event Cruises are non-refundable and non-transferable.
- Should your group be larger than 20 guests, we ask you to refer to your Terms of Contract for specific cancellation policy details.

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Review

We ate on the formal dining deck. The quality of the food, service and facilities exceeded my expectations. Elmer, our server, was excellent, attending to our every need. We had a wonderful time. I’d recommend Odyssey Cruises without hesitation.

Author
Peter S.
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Spirit of Boston Dining Cruise 84
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