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Privacy Policy

Privacy Policy

Privacy Policy

This notice describes how personal information about you may be used and disclosed and how you can "opt out" of some uses. Please review this Privacy Policy carefully.

If you have any questions about this Privacy Policy, please contact our Marketing Department at [email protected]

Hornblower Cruises and Events is the leading dining cruise and charter yacht company in California and our mission is to provide unsurpassed service to our guests. Because we value your patronage and respect your privacy rights, we are providing you with this statement of Hornblower’s Privacy Policy.

This Privacy Policy applies to Personal Information (as defined below) collected by Hornblower Cruises and Events and the Hornblower Web Sites.

I. Personal Information We Collect About You

"Personal Information" is information through which you can be identified. Personal Information that Hornblower may collect from you directly includes but is not limited to your name, date of birth, postal address(es), e-mail address(es), telephone number(s), fax number, credit card information, purchase and reservation information, and other information that you voluntarily provide. This Personal Information is collected by e-mail, through mail-in forms, through online and on-board applications you complete, and through other activities with Hornblower. Hornblower only collects Personal Information that you voluntarily provide to us or voluntarily provide to Strategic Partners who share that information with us. The Personal Information that Hornblower collects through the Hornblower Cruises and Events activities, through the Hornblower Web Sites, or obtains from its Strategic Partners depends on the nature of your activities, including, but not limited to whether you make reservations, sign up for our email newsletter, purchase merchandise, register to receive promotional information, etc.

General Information

“General Information” is information about you or your activities through which you cannot be identified. When you use the Internet, your web browser or client software may transmit certain information to the servers that host the web sites you visit. The information may include the unique number assigned to your server or Internet connection, the capabilities and features of your computer, your geographic location, and your movement within and interaction with the web site including what pages you look at and what information you download. When you visit Hornblower Web Sites, Hornblower servers collect such general information. Hornblower uses this general information to generate aggregate statistics about visitors to Hornblower Web Sites. In situations where it is possible to do so, General Information may be linked to Personal Information.


Hornblower Web Sites use cookie technology. A cookie is a small file that contains information sent by a web site that is saved on your hard disk by your computer's browser. Cookies store information that a web site may need to personalize your experience and to gather web site statistical data, such as which pages you visit, what material you download, your internet provider's domain name and country, and the addresses of web sites you visited immediately before, and after, visiting a particular web site. Hornblower Web Sites use cookies to collect and store your preferences for viewing the Hornblower Web Sites, such as whether you disable Flash so that you will not have to do so on follow up visits.

In addition, Hornblower Web Sites use cookies to provide a unique identifier to your computer so that we can generate statistics regarding usage of Hornblower Web Sites, such as the percentage of repeat visitors and other general statistics. In situations where Hornblower has Personal Information, the unique identifiers may be matched with Personal Information. In addition, when you book a reservation online the reservation or confirmation number may be stored in a cookie on your computer and in an order file.

To browse the Internet and Hornblower Web Sites without cookies, you can configure your browser to reject all cookies or to notify you when each cookie is offered so that you can accept or reject each cookie. You may not be able to conduct some transactions or use some services on Hornblower Web Sites if you disable your browser from accepting cookies.

II. How We Use The Information We Collect

Hornblower will not use your Personal Information for uses prohibited by the provisions of the Telemarketing and Consumer Fraud and Abuse Prevention Act or the CAN-SPAM Act of 2003.

III. Disclosure Of Information We Collect

Hornblower will not sell, trade, or disclose to third parties any Personal Information obtained through Hornblower or obtained from Strategic Partners, without your consent. Hornblower may disclose Personal Information: (1) to comply with a court order, subpoena, search warrant or other legal process; (2) to comply with legal, regulatory or administrative requirements of any governmental authorities; (3) to protect and defend Hornblower, its subsidiaries and affiliates, and all of their officers, directors, employees, attorneys, agents, contractors, and partners, in connection with any legal action, claim or dispute; (4) to enforce the terms of use of Hornblower Web Sites; (5) to prevent imminent physical harm; (6) to businesses that Hornblower may use for purposes of performing functions on behalf of Hornblower, such as companies that process credit card transactions; (7) in connection with the sale, assignment, or transfer of any Hornblower property or Web Site.

IV. Access To Your Personal Information

The Personal Information collected through Hornblower, or provided by Strategic Partners, is not currently accessible to you, except that confirmation is provided for some transactions and services, such as reservations and purchases.

If you believe that any Personal Information collected by Hornblower about you is not correct or has changed, please send an e-mail message to [email protected] explaining the correction or change and providing any relevant confirmation or reference number.

V. Security

General Information and Personal Information collected by Hornblower is stored on secure servers. The secure servers are protected by firewalls and other standard security procedures. The secure servers are not generally accessible by unauthorized third parties, but could become accessible in the event of a security breach. No security system is impenetrable. In the event of a breach of the security of Hornblower’s system that involves a breach in the security of Personal Information wherein unencrypted Personal Information was, or is reasonably believed to have been, acquired by an unauthorized person, Hornblower will notify all parties whose Personal Information was breached as expediently as possible and without unreasonable delay, in accordance with the notification procedures of Hornblower’s information security policy. At Hornblower, our staff is required to take reasonable measures to ensure that unauthorized third parties do not view your Personal Information.

Hornblower has no control over the security of the computers or other electronic devices and means you use to send e-mails and submit information to Hornblower over the Internet. Therefore, Hornblower is not responsible for the disclosure or interception of your information before Hornblower receives it.

VI. Changes to this Privacy Policy

This Privacy Policy was last revised on July 7th, 2004. Hornblower reserves the right to change, modify or amend this Privacy Policy at any time without notice. When the Privacy Policy is changed, modified and/or amended, the revised Privacy Policy will be posted on the Hornblower Web Sites. Any revised Privacy Policy will only apply prospectively to Personal Information collected or modified after the effective date of the revised policy. Customers are responsible for periodically checking the Privacy Policy available at Hornblower Web Sites for changes, and are encouraged to bookmark the Web Sites to check for updates and take or print out copies of the Privacy Policy for their records.

If you have any questions regarding this Privacy Policy, please contact us at [email protected].