Skip to main content

Know Before You Go

In line with local regulations. we have begun a phased reopening of our ports and are eager to welcome back our Guests and Crew Members with health, safety and well-being of all at the forefront of all our planning efforts.

We are committed to a responsible reopening of our ports. Therefore, in line with guidelines from state and local public health authorities and other appropriate government agencies we have expanded our SafeCruise program to include implemented a number of new safety measures.

You can learn more about SafeCruise here.

As part of these measures we have implemented new boarding requirements. We want to be sure all Guests are aware of these changes (for city specific requirements, see below):



Contact Tracing In those jurisdictions where it is required, all guests over the age of 18 are required to provide their full name and email address prior to boarding our vessels.
Health Screening Symptomatic: Guests who self-report they are experiencing any symptoms indicative of COVID-19 will not be permitted to board the vessel.
International Travel: If you have travelled internationally in the last 14 days, the CDC advises that you should stay at home and avoid contact with others.
Temperature Check: In those jurisdictions where it is required, Guests will undergo temperature screening prior to boarding. Based on guidance from health authorities, anyone displaying a temperature of 100.4 F or above will not be allowed entry; those in their party will not be allowed entry either.

Face Coverings:

Face Coverings: All guests ages 3 and older are required to wear face coverings at all times while on board our vessels, except while dining, unless exempted by the local health authority.

All face coverings should:

  • Fully cover an individual’s nose and mouth and allow the Guest to remain hands-free
  • Fit snugly but comfortably against the side of the face
  • Be secured with ties or ear loops
  • Be made of breathable material, either disposable or reusable
  • Guests who do not have a face mask will not be permitted to board the vessel.

In addition to safety measures, we are also enforcing social distance measure for onboard guests:

  • All guests must wear face masks on board when moving around the vessel.Masks should be worn whenever away from the table. Guests may remove masks once seated.
  • All guests must practice social distancing on board, staying at least 6 feet (about 2 arm’s lengths) from other guests who are not in their party.

We understand that these times are challenging, and we appreciate everyone’s patience and understanding as we navigate as responsibly as we can. Together, we can continue to have amazing experiences while staying healthy and safe.



Boarding Requirements by Port

Boston

  • Symptomatic: Guests who self-report they are experiencing any symptoms indicative of COVID-19 will not be permitted to board the vessel
  • Face Coverings: Guests over three must wear facemasks apart from when they are seated at a table, eating or drinking.
  • Party Size: No more than six people per table, tables are spaced six feet apart, also no more than six guests can mingle away from the tables.
  • Bar Service: No walk-up bar service is permitted, servers will provide table service.
  • Entertainment: Live entertainment is provided (DJ or Live Instrumental Musician as background) and dancing is not permitted.
  • Outdoor Spaces on Boat: Guests must not congregate in groups of more than six. Eating or drinking is not permitted while standing and masks are required. Outdoor beverage consumption is only permitted while seated at a table.

Chicago

  • Face coverings: All guests ages three and older are required to wear face coverings, except while eating or drinking (As specified by City of Chicago).
  • Social distancing enforced at six-feet (or three-meters).
  • Bar service: Currently, walk up service is closed. Full bar service will be available to be able to be served at your table.
  • Entertainment: DJ will play background music throughout the cruise. Dance floors are presently closed.
  • Party size: No more than six guests per table and must be from same household.
  • Symptomatic: Guests who self-report they are experiencing any symptoms indicative of COVID-19 will not be permitted to board the vessel.

Marina del Rey

  • Symptomatic: Guests who self-report they are experiencing any symptoms indicative of COVID-19 will not be permitted to board the vessel.
  • Face Coverings: All guests ages 3 and older are required to wear face coverings at all times while on board our vessels, except while dining.
  • Party Size: No more than 6 people per table and must be from the same household. Please let us know how your party's seating should be assigned prior to your cruise date.
  • Bar Service: Currently, walk up bar service is closed. Full bar service will be available to be served to you at your tables.
  • Entertainment: Live entertainment is currently not permitted. Guests will enjoy background music throughout the cruise. Dance floors are currently closed

Newport Beach

  • Symptomatic: Guests who self-report they are experiencing any symptoms indicative of COVID-19 will not be permitted to board the vessel.
  • Face Coverings: All guests ages 3 and older are required to wear face coverings at all times while on board our vessels, except while dining.
  • Bar Service: Currently, walk up bar service is closed. Full bar service will be available to be served to you at your tables.
  • Entertainment: Live entertainment is currently not permitted. Guests will enjoy background music throughout the cruise. Dance floors are currently closed

New York/ New Jersey

  • Face coverings: All guests ages three and older are required to wear face coverings, except while seated and dining.
  • Social distancing enforced at six-feet (or three-meters).
  • Bar service: Currently, walk up service is closed. Full bar service will be available to be able to be served at your table.
  • Entertainment: Live entertainment and DJ’s are currently not permitted. Guests will enjoy light background music throughout the cruise. Dance floor are presently closed, and dancing is not allowed.
  • Party size: No more than eight guests per table and must be from same household.
  • Vessel: Indoor areas are closed to the public apart from the restrooms. All service and dining take place on the outdoor decks.
  • Symptomatic: Guests who self-report they are experiencing any symptoms indicative of COVID-19 will not be permitted to board the vessel.

Norfolk

  • Face coverings: All guests ages three and older are required to wear face coverings, except while dining. You will be denied access without a face covering.
  • Social distancing enforced at six-feet (or three-meters.
  • Bar service: Currently, walk up service is closed. Full bar service will be available to be able to be served at your table by a server.
  • Entertainment: Live entertainment and DJ’s are currently permitted. Dance floor are presently open but social distancing must be maintained.
  • Party size: No more than ten guests per table and must be from same household or request to be seated together. No parties larger than 50 are allowed.
  • Vessel: Indoor dining is open to 50% capacity.
  • Symptomatic: Guests who self-report they are experiencing any symptoms indicative of COVID-19 will not be permitted to board the vessel.

San Diego

  • Symptomatic: Guests who self-report they are experiencing any symptoms indicative of COVID-19 will not be permitted to board the vessel.
  • Face Coverings: All guests ages 3 and older are required to wear face coverings at all times while on board our vessels, except while dining.
  • Bar Service: Currently, walk up bar service is closed. Full bar service will be available to be served to you at your tables.
  • Entertainment: Live entertainment is currently not permitted. Guests will enjoy background music throughout the cruise. Dance floors are currently closed.

Toronto

  • Face coverings: All guests ages three and older are required to wear face coverings, except while dining. Exception could be anyone having a medical condition.
  • Social distancing enforced at six-feet (or three-meters.
  • Bar service: Currently, walk up service is closed. Full bar service will be available to be able to be served at your table.
  • Entertainment: Live entertainment and DJ’s are currently not permitted. Guests will enjoy light background music throughout the cruise. Dance floor are presently closed.
  • Light background music will be playing but note there is not a DJ and dancing is not allowed.
  • Party size: No more than six 10 guests per table and must be from same household.
  • Vessel: Indoor areas are open for Public Dining.
  • Symptomatic: Guests who self-report they are experiencing any symptoms indicative of COVID-19 will not be permitted to board the vessel.

Greater Washington Area

  • Face coverings: All guests ages two and older are required to wear face coverings unless medically unable and actively eating or drinking.
  • Social Distancing: Tables must be six-feet (or three-meters) apart.
  • Bar service: Walk up bar service is closed, full bar service is available tableside, and guests must be seated to order a drink.
  • Entertainment: Live entertainment not permitted, and guests will enjoy light background music throughout the cruise, dance floor are closed, and dancing not allowed at tables.
  • Party Size: No more than six guests per table.
    • Group size per group limitations vary by location: 50 guests in DC per group. Virginia; 250 guests or 50% capacity whichever is less, Prince Georges County 50 guests.
  • Symptomatic: Guests who self-report they are experiencing any symptoms indicative of COVID-19 will not be permitted to board the vessel.